Survey Methods Matter

PopulationA Community Engagement Survey was designed with our partner, University of Nebraska Omaha (UNO), College of Public Affairs and Community Services, Center for Public Affairs Research, to provide outcomes development and evaluation components.  After running a baseline survey in October 2013, we used the same instrument for all three pilot projects (2013-2014) and a concluding survey in October 2014.  More

What Counts Gets Measured: 2015 Results

Measure 2The Omaha Public Library had 7,966 program, outreach, and community engagement events with a total attendance of 274,070 in 2015.  The total average attendance for all events was 34.  If you break down total average attendance by audience, the results are 26 for adults, 11 for young adults and 65 for children.  If you further break down the total average attendance by event type and audience, the numbers are smaller for adult programs and children’s programs and outreach.  However, the numbers are larger for adult outreach and community engagement, all teen events, and children’s community engagement. More

What Counts Gets Measured: Part 4

Measure 2Programs, Outreach, and Community Engagement

Definitions

 Why We Do It

The working definitions are why we do these activities.  What is the intent of the activity?  Why is the activity important to the library and Omaha? More

What Counts Gets Measured: 2014 Results

Measure 2The Omaha Public Library had 4,953 program, outreach, and community engagement events with a total attendance of 167, 248 in 2014. The total average attendance for all events was 34. If you break down total average attendance by audience, the results are 18 for adults, 28 for young adults and 43 for children. If you further break down the total average attendance by event type and audience, the numbers are still smaller. More

What Counts Gets Measured: 2013 Results

Measure 2The Omaha Public Library had 5,785 program, outreach, and community engagement events with a total attendance of 185, 231 in 2013.  The total average attendance for all events was 31.  If you break down total average attendance by audience, the results are 49 for adults, 63 for young adults and 105 for children.  If you further break down the total average attendance by event type and audience, the numbers are still smaller. More

What Counts Gets Measured: Part 3

Measure 2Although we had created definitions and provided examples for Programs, Outreach, and Community Engagement statistics, staff was sometimes confused about applying the criteria to their own activities and events.  When questions arose, they were encouraged to call Terry Wingate, Staff Development/Metrics Manager to work through the problem.  Terry would often consult with me before giving staff an answer needed to complete their monthly statistical report. More

What Counts Gets Measured: Part 2

Measure 2Since breaking our program statistic categories into Program, Outreach, and Community Engagement in January 2013, we’ve encountered a few situations where numbers are double-counted.  These situations have included staff members from different branches working with a community partner; branch staff working on a system-wide event; and staff from different locations attending/participating/working a community event.  After much discussion, the following decisions were made about reporting numbers for a more accurate count. More

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